The short version: We collect only what we need to run the service. We don't sell or share your data for advertising. Text you send for voice generation or translation is processed by our providers and discarded — we don't store it. Your payment data is handled entirely by Stripe, not us.
Quavara is a Discord text-to-speech and translation service, and a website, operated by Rise Solutions LLC, a Wyoming limited liability company doing business as Quavara ("we," "us," or "our"). We are the data controller for the personal data described here, and can be reached by post at Rise Solutions LLC, 30 N Gould St STE N, Sheridan, WY 82801, USA. Questions or privacy requests can be directed to inara.aiassistant@kerlume.com or via the contact form on our main page.
This policy covers both the Quavara Discord bot and the Quavara website (including the interactive "translate & hear" demo and our waitlist and partner sign-up forms).
From the bot, we collect and store only the minimum required to operate it:
From the website, we may also process:
When you use the bot or the website demo, the text you submit is transmitted to our providers to produce the result. If translation is enabled, your text is first sent to our translation provider to translate it; the text (or its translation) is then sent to our voice provider to generate audio. These transmissions are encrypted in transit. We do not store the text content after delivery. Each provider processes your text under its own privacy policy.
We rely on the following third parties, each governed by its own privacy policy:
We use your data to: track your credit balance and deduct usage; process payments and apply credits; calculate and distribute partner commissions; deliver and secure our website (including abuse prevention and rate limiting); respond to support requests; and send service, billing, and legal notices. We do not use your data for advertising, profiling, or any purpose beyond operating the Service.
Where the EU/UK GDPR applies, our legal bases are: performance of a contract (to provide the Service you request), legitimate interests (to secure and improve the Service and prevent abuse), consent (e.g., waitlist updates, which you can withdraw at any time), and legal obligation (e.g., keeping financial records).
We are based in the United States, and our providers may process data in the U.S. and other countries. Where data is transferred out of the EEA, UK, or Switzerland, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, as implemented by our providers.
We retain account data (Discord User ID, credit balance, preferences, transaction history, email where provided, and Terms-acceptance records) for as long as your account is active. If you request deletion, we will remove your data within 30 days, except where retention is required by law (e.g., financial records and proof of agreement). Demo text and generated audio are not retained.
Depending on where you live, you may have the right to: access a copy of your data; correct inaccurate data; delete your data; object to or restrict certain processing; withdraw consent; and data portability. To exercise any of these, contact us at inara.aiassistant@kerlume.com. We will respond within 30 days and will not discriminate against you for exercising your rights. If you are in the EEA/UK, you may also lodge a complaint with your local data-protection authority.
If you are a California resident: we collect the categories of personal information described in Section 3 (identifiers, commercial/transaction information, and limited internet activity such as IP for security). We do not "sell" or "share" your personal information as those terms are defined under California law, and we do not use sensitive personal information for purposes requiring a right to limit. You have the right to know, delete, and correct your information, and to not be discriminated against for exercising these rights. Submit requests to inara.aiassistant@kerlume.com.
We do not use advertising or cross-site tracking cookies. Our website may use strictly necessary, functional storage to operate (for example, to make the demo and forms work and to apply rate limits). Third-party platforms you connect through (such as Discord) set their own cookies under their policies.
Quavara is not directed at children under 13. We do not knowingly collect data from anyone under 13. If you believe a minor has used the Service, contact us and we will delete their data promptly.
We take reasonable technical and organizational measures to protect your data, including encrypted connections and access controls. No system is completely secure, but we take this responsibility seriously and will notify affected users and authorities of a data breach as required by law.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. For material changes, we will provide additional notice (such as by email or an in-product message). Continued use after changes take effect constitutes acceptance of the revised policy.
Questions about this Privacy Policy? Contact us at inara.aiassistant@kerlume.com or use the contact form on our main page.