Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Rise Solutions LLC, a Wyoming limited liability company doing business as Quavara ("Quavara," "we," "us," or "our"), and govern your access to and use of the Quavara Discord bot, the Quavara website, and related services (collectively, the "Service"). Our mailing address is Rise Solutions LLC, 30 N Gould St STE N, Sheridan, WY 82801, USA.

1. Acceptance & Eligibility to Contract

You accept these Terms by affirmatively agreeing to them (for example, through an in-product or checkout prompt) or by using the Service. You represent that you have the legal capacity to enter into this agreement. If you accept on behalf of an organization, you represent that you are authorized to bind it, and "you" refers to that organization.

2. The Service

Quavara is a Discord bot that converts text to natural-sounding speech using third-party AI voice synthesis, with optional translation, and delivers the resulting audio to you within Discord. The Service operates on a prepaid, credit-based system. Features, voices, languages, and supported platforms may change over time.

3. Eligibility & Age

• You must be at least 13 years old — or the minimum age required to use Discord in your country, if higher — to use Quavara.
• To purchase credits, you must be at least 18 years old, or have the consent of a parent or legal guardian who agrees to these Terms on your behalf and is responsible for the purchase.
• To earn commissions as a partner or affiliate and to receive payouts, you must be at least 18 years old (or the age of majority where you live), as required by our payment processor.
• We may suspend or terminate any account that does not meet these requirements.

Geographic availability & sanctions. Supporting a language does not mean the Service is available in every country where that language is spoken. Language support is a product feature; eligibility to purchase credits or receive payouts depends on your location and our payment processor's supported countries. The Service — and in particular purchases and partner payouts — is not available where prohibited by law, by applicable economic sanctions (including U.S. OFAC and EU sanctions), or by our payment processor's rules. By using the Service, you represent that you are not located in, ordinarily resident in, or accessing it from a comprehensively sanctioned country or region, and that you are not on any sanctions or denied-party list.

4. Credits & Payments

• Credits are purchased in packs via Stripe's secure checkout. All prices are in U.S. dollars unless otherwise shown, and exclude any taxes, which may be added at checkout.
• Credits are consumed when audio (and any translation) is generated and delivered.
• Credits have no cash value, are non-transferable, and do not expire except as stated at purchase or required by law.
• We may adjust credit pricing prospectively with reasonable notice. Price changes do not affect credits you have already purchased.
• You are responsible for all charges incurred under your account. Submitting false payment information or initiating an improper chargeback may result in suspension.

5. Automatic Top-Ups (Auto-Recharge)

We may offer an optional auto-recharge feature that automatically purchases a new credit pack using your saved payment method when your balance falls below a threshold you select.

• Opt-in & consent. Auto-recharge applies only if you affirmatively enable it. By enabling it, you authorize us (through Stripe) to charge your payment method for the selected pack each time the threshold is reached, until you cancel.
• Cancel anytime. You may turn auto-recharge off at any time through the Service (for example, a billing command or dashboard setting); cancellation takes effect for future top-ups.
• Notices. We will make the amount, trigger threshold, and frequency clear before you enable the feature, and will send a receipt for each automatic charge to the email associated with your account.

6. Refunds, Cancellations & Disputes

Credits are digital goods delivered and consumed on demand. Except as required by law or expressly stated here, purchases are final and credits are non-refundable. Nothing in these Terms limits any non-waivable statutory rights you may have as a consumer.

• EU/UK consumers. Where a statutory right of withdrawal applies to digital content, by purchasing and using credits you request immediate performance and acknowledge that you lose that right of withdrawal once delivery/consumption begins, to the extent permitted by law.
• Billing errors. If you believe you were charged in error, contact us within 60 days at the address in Section 21 and we will investigate in good faith.
• Chargebacks. Please contact us before initiating a chargeback so we can resolve the issue. Fraudulent or abusive chargebacks may result in account suspension and forfeiture of unused credits.

7. Acceptable Use

You agree not to use Quavara to generate, distribute, or publish:

• Content that is abusive, harassing, threatening, or defamatory
• Content that infringes any third-party intellectual property or privacy rights
• Spam, scams, or fraudulent material
• Audio that replicates or impersonates the voice or identity of any real person without that person's explicit consent
• Audio intended to deceive listeners about whether a voice is AI-generated
• Any content that sexualizes, endangers, or is inappropriately targeted at minors
• Content that threatens, incites, or promotes violence or hatred against any individual or group
• Election or political-campaign material, voter suppression, or impersonation of candidates or officials
• Medical, legal, or financial advice presented as authoritative without qualified professional review
• Content that violates Discord's Terms of Service or Community Guidelines
• Any content illegal under applicable law

You also agree not to: (a) use any audio generated by Quavara as input to train, fine-tune, or develop any machine-learning or artificial-intelligence model; (b) reverse engineer, resell, or redistribute the Service except as expressly permitted; (c) circumvent usage limits, security, or rate controls; or (d) use automated means to access the Service in a manner that burdens our infrastructure.

8. AI Disclosure

Quavara produces synthetic, AI-generated speech. When you share or publish that audio, you must not present it as a genuine recording of a real human where doing so would mislead listeners, and you must disclose that the voice is AI-generated wherever the context could otherwise deceive. Because Quavara is built on third-party AI providers (see Section 9), your obligations are at least as restrictive as those providers impose on us; where their rules are stricter, the stricter rule applies. Violation may result in immediate suspension without refund.

9. AI Voice & Translation Providers

Quavara generates speech and translations using third-party providers (each, a "Provider"). Our primary voice Provider is Google Cloud Text-to-Speech (Chirp3-HD voices), and our translation Provider is DeepL; we may also use additional or backup Providers (which may include ElevenLabs) to maintain the Service, for example during a Provider's maintenance or downtime. We do not store generated audio beyond delivery. By using the Service, you acknowledge and agree that:

• Your use of the Service and of any AI-generated output must comply with each applicable Provider's terms, acceptable-use policy, and prohibited-use policy — including the Google Cloud Platform Terms of Service, the Google Cloud Acceptable Use Policy, and the Google Cloud Generative AI Prohibited Use Policy, and DeepL's terms — each of which is incorporated by reference. Your obligations are at least as restrictive as those any Provider imposes on us.
• AI/ML model restrictions. You will not, and will not allow anyone else to, use the Service or its output to: (a) develop, train, or improve any machine-learning or artificial-intelligence model, including any model similar to a Provider's; (b) create or offer a product or service that competes with a Provider; or (c) substitute for, replace, or circumvent a Provider's models or services.
• Neither you nor Quavara is an agent of, partner of, or otherwise authorized to act on behalf of any Provider, and you will not represent otherwise.
• Where a Provider or applicable law requires attribution, notice, consent, or specific end-user terms for AI-generated content, you agree to comply with those requirements.
• To the extent a Provider's terms make it a third-party beneficiary, that Provider may enforce the provisions relating to its services directly against you.
• You grant each Provider a non-exclusive right to process the text and other data you submit, solely as necessary to provide voice generation and translation.
• Voice output may not be used to impersonate real individuals or to create deceptive deepfakes, consistent with Section 7.

10. Intellectual Property & Output Rights

• Our property. The Service, including its software, branding, and content (excluding your inputs and the audio output), is owned by Rise Solutions LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose under these Terms.
• Your input. You retain rights in the text you submit. You grant us a limited license to process, transmit, and use it solely to operate and improve the Service (for example, sending it to a Provider to generate audio). You represent that you have the rights necessary to submit your input.
• Your output. As between you and us, you may use the audio output you generate for lawful purposes, subject to these Terms and to the applicable Provider's terms. Your rights in output are only as broad as those the Provider grants, and remain conditioned on your compliance with Sections 7–9.
• Feedback. If you send us suggestions or feedback, you grant us a perpetual, royalty-free license to use them without obligation to you.

11. Partner & Affiliate Program

Server owners and affiliates may be eligible to earn commissions on qualifying credit purchases. Participation is governed by these Terms and any program terms presented at enrollment.

• Rates & arrangements. The standard commission rate is published in the Quavara dashboard or partner page at the time of enrollment. We may establish individualized, confidential rates for select partners, and may modify, suspend, or terminate any commission arrangement prospectively with reasonable notice.
• One commission per qualifying purchase. Referral/affiliate attribution takes priority over server-owner attribution; we never pay two parties for the same purchase.
• Payouts. Commissions are paid via Stripe Connect or another method we designate, subject to minimum thresholds, holding periods, and verification (including identity and bank/onboarding requirements) communicated at enrollment.
• Clawback. Commissions on purchases that are later refunded, reversed, or charged back may be deducted from your balance or future payouts.
• Independent contractor. Partners are independent contractors, not employees, agents, or joint venturers of Quavara. You are solely responsible for your own taxes and must provide required tax documentation (e.g., IRS Form W-9 for U.S. persons, or Form W-8BEN for non-U.S. persons) before payout. We may withhold or report payments as required by law.
• Disclosure obligation. If you promote Quavara, you must clearly and conspicuously disclose your financial relationship with us wherever you do so, as required by the U.S. FTC Endorsement Guides and any equivalent rules in your jurisdiction.
• No earnings guarantee. Any earnings figures or calculators are illustrative estimates only and are not a promise of results. Actual earnings depend on factors outside our control.

12. Third-Party Platforms

The Service operates through and alongside third-party platforms (including Discord) and Providers, each governed by its own terms. We are not responsible for those third parties, and your use of them is at your own risk and subject to their terms.

13. Suspension & Termination

You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or a Provider, or engaged in fraudulent or abusive conduct. Upon termination for cause, unused credits may be forfeited to the extent permitted by law. Sections that by their nature should survive termination (including Sections 7–11 and 14–21) will survive.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that output will meet your expectations. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, QUAVARA AND RISE SOLUTIONS LLC, AND OUR OFFICERS, MEMBERS, AND SUPPLIERS, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REVENUE, ARISING FROM OR RELATING TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

16. Dispute Resolution — Binding Arbitration & Class-Action Waiver

• Informal resolution first. Before starting arbitration, you agree to contact us at the address in Section 21 and give us 30 days to try to resolve the dispute informally.
• Binding arbitration. Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided below. The arbitrator decides all issues, and judgment on the award may be entered in any court of competent jurisdiction.
• Class-action & jury waiver. Disputes will be conducted only on an individual basis. You and we waive any right to a jury trial and to bring or participate in a class, collective, or representative action.
• Small-claims & injunctive carve-out. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property or misuse issues.
• 30-day opt-out. You may opt out of this Section 16 by emailing us at inara.aiassistant@kerlume.com with your account identifier and the words "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
• Consumers outside the U.S. If you are a consumer in a jurisdiction whose law prohibits the foregoing, that law controls to the extent of the conflict, and you may have the right to bring claims in your local courts.

17. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Quavara and Rise Solutions LLC, and our officers, members, and suppliers (including the Providers), from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from: (a) your content or inputs; (b) your use or misuse of the Service or output; (c) your violation of these Terms or of any Provider's or platform's terms; or (d) your violation of any law or third-party right.

18. Governing Law & Venue

These Terms are governed by the laws of the State of Wyoming, U.S.A., without regard to its conflict-of-laws rules. Subject to Section 16 (Arbitration), the exclusive venue for any permitted court proceeding is the state or federal courts located in Wyoming, and you consent to their jurisdiction — except where mandatory consumer-protection law in your place of residence provides otherwise, in which case that law and those courts apply to the extent required.

19. Privacy

Our Privacy Policy explains what we collect and how we handle it, and is incorporated into these Terms. In short: we store only what is necessary to operate the Service, we do not sell your data, and text submitted for voice generation or translation is sent to our Providers and not retained by us after delivery.

20. Changes to These Terms

We may update these Terms from time to time. Each version is identified by the "Last updated" date above. The version in effect for you is the one you most recently accepted.

Re-acceptance of material changes. When we make material changes, your prior acceptance does not carry over. We will require you to review and affirmatively accept the updated Terms — for example, through an in-product prompt that asks you to scroll through the full Terms and confirm — before you continue using paid or commercial features. You acknowledge that your continued use after a material update is conditioned on accepting the updated Terms, and that if you do not accept them, we may suspend or limit your access until you do.

Notice by email. You agree that we may notify you of changes by email (using the address associated with your account or purchase) and/or through in-product or in-Discord messages. You are responsible for keeping a current, working email address on file. Minor, non-material changes (clarifications, formatting, contact details) take effect when posted, and your continued use constitutes acceptance.

21. General & Contact

• Entire agreement. These Terms, the Privacy Policy, and any program terms presented at enrollment are the entire agreement between you and us regarding the Service.
• Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. Legal notices to us must be sent to Rise Solutions LLC, 30 N Gould St STE N, Sheridan, WY 82801, USA, with a copy by email to inara.aiassistant@kerlume.com. We may give you notice via email or in-product message.

Questions? Email us at inara.aiassistant@kerlume.com or use the contact form on our main page.

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